Terms of Service

Effective date: May 1, 2026

1. Acceptance

These Terms govern your use of the Marketing Automation Tracker ("MAT" or "the Service") provided by Silver Path Marketing ("Silver Path", "we"). By creating an account, connecting an integration, or installing the MAT tracking script on a website you control, you ("Customer", "you") agree to these Terms.

If you are entering into these Terms on behalf of a company, you represent that you have authority to bind that company.

2. The Service

MAT is a marketing analytics, attribution, CRM, call-tracking, SMS, email-marketing, and SEO platform. Functionality, features, and integrations may evolve over time.

3. Accounts

You are responsible for the accuracy of your account information, the security of your credentials, and all activity under your account. Notify us promptly of any unauthorized access at eagan@silverpathmarketing.com.

4. Customer responsibilities

You represent and warrant that:

  1. You own or have authority to install the tracking script on every website where you deploy it.
  2. You will publish a privacy policy on each tracked website that discloses the use of cookies, analytics tracking, call recording, and SMS messaging where applicable.
  3. You will obtain all consents required by GDPR, UK GDPR, CCPA/CPRA, PIPEDA, TCPA, and other applicable laws before tracking visitors, recording calls, or sending marketing email or SMS. MAT provides a built-in consent banner and TCPA opt-in tooling but you remain the data controller.
  4. You only connect Google, Facebook, Twilio, and other third-party accounts that you own or are authorized to manage.
  5. You will not use the Service to send spam, harass, defraud, scrape personal data without consent, or violate any third-party platform's terms (including Google API Services User Data Policy, Meta Platform Terms, and Twilio Acceptable Use Policy).

5. Acceptable use

You will not, and will not permit anyone to:

6. Data ownership

Customer Data. You retain all rights to data you upload, contacts you import, content you generate, and analytics tied to your sites. We process Customer Data only to provide the Service and as described in our Privacy Policy.

Service Data. We retain rights to aggregated, anonymized usage data for benchmarking and product improvement.

7. Third-party integrations

The Service connects to Google, Meta, Twilio, Deepgram, Anthropic, AWS, Ahrefs, Namecheap, Resend, and other third parties. Your use of those services is governed by the respective provider's terms. We are not responsible for outages, deprecations, or policy changes by third parties, but we will use reasonable efforts to maintain working integrations.

8. Fees and payment

Fees, billing cadence, and payment terms are set out in the order form, proposal, or invoice you accept. Fees are non-refundable except where required by law. Past-due balances accrue interest at the lesser of 1.5% per month or the maximum legal rate. We may suspend the Service for non-payment after 10 days' notice.

9. Term and termination

These Terms run from your first use of the Service until terminated. Either party may terminate for material breach uncured after 30 days' notice. We may suspend or terminate immediately for violations of Section 5 (Acceptable use) or for non-payment.

On termination, we will export your Customer Data on request within 30 days, after which we will delete it per the retention schedule in our Privacy Policy.

10. Confidentiality

Each party will protect the other's non-public information using at least reasonable care and will not disclose it except to employees, contractors, and advisors with a need to know.

11. Warranty disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, SILVER PATH DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ATTRIBUTION OR AI OUTPUTS WILL BE ACCURATE.

12. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUES, OR DATA. EACH PARTY'S TOTAL LIABILITY UNDER THESE TERMS WILL NOT EXCEED THE FEES PAID OR PAYABLE BY CUSTOMER TO SILVER PATH IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY. THIS LIMITATION DOES NOT APPLY TO BREACHES OF SECTION 5, INDEMNITY OBLIGATIONS, OR FRAUD.

13. Indemnification

You will defend and indemnify Silver Path against third-party claims arising from (a) your Customer Data, (b) your use of the Service in violation of these Terms or applicable law, or (c) your failure to obtain required consents from website visitors, contacts, or Google account owners.

We will defend and indemnify you against third-party claims that the Service, as provided by us and used in accordance with these Terms, infringes a U.S. patent, copyright, or trademark.

14. Modifications

We may update these Terms by posting a revised version with a new effective date. Material changes take effect 30 days after notice. Continued use of the Service after the effective date constitutes acceptance.

15. Governing law and disputes

These Terms are governed by the laws of the State of Wisconsin, USA, without regard to conflict-of-laws principles. The parties consent to exclusive jurisdiction and venue in the state and federal courts located in Dane County, Wisconsin. Each party waives any right to a jury trial.

16. Miscellaneous

These Terms, the Privacy Policy, and any order form constitute the entire agreement and supersede prior agreements on this subject. If any provision is held unenforceable, the remainder remains in effect. Neither party may assign these Terms without the other's consent, except in connection with a merger, acquisition, or sale of substantially all assets.

Notices to Silver Path: 2624 Monroe St. #209, Madison, WI 53711 / eagan@silverpathmarketing.com.